Shipping policy
Last Updated: May 2026
At VMORA, we are committed to delivering your orders safely, quickly, and efficiently. We work with trusted courier and logistics partners to ensure a smooth shopping experience for every customer.
1. ORDER PROCESSING
Orders are usually processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
During sales, festive periods, or high-demand launches, processing times may be slightly longer.
2. SHIPPING TIME
Estimated delivery timelines:
Metro Cities: 3–7 business days
Other Cities & Towns: 4–10 business days
Remote Locations: 5–12 business days
Delivery timelines may vary depending on:
Product availability
Weather conditions
Courier delays
Government restrictions
High order volumes
3. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed during checkout.
VMORA may offer free shipping on selected products, collections, or promotional campaigns.
4. ORDER TRACKING
Once your order is shipped, tracking details will be shared via:
SMS
WhatsApp (if available)
Customers can track their shipment using the provided tracking link.
5. DELIVERY PARTNERS
We may ship orders using trusted courier services including:
Delhivery
Blue Dart
DTDC
Xpressbees
Ekart
Other logistics providers
Courier selection may vary depending on serviceability.
6. FAILED DELIVERY ATTEMPTS
If delivery fails due to:
Incorrect address
Unreachable phone number
Customer unavailable
Refusal to accept delivery
the order may be returned or cancelled.
Additional shipping charges may apply for re-shipment.
7. INTERNATIONAL SHIPPING
Currently, VMORA may primarily serve customers within India. International shipping availability may vary depending on region and product category.
8. DAMAGED OR OPEN PACKAGES
If you receive:
A damaged package
Opened packaging
Missing items
please contact us immediately with:
Order ID
Photos/videos of the package
Issue description
at:
vmoracreations@gmail.com
9. DELAYS BEYOND CONTROL
VMORA is not liable for shipping delays caused by:
Natural disasters
Government actions
Courier disruptions
Weather conditions
Strikes
Technical failures
10. CONTACT US
For shipping-related support:
VMORA Support Team
Email: vmoracreations@gmail.com
Website: www.vmora.in
© 2026 VMORA. All Rights Reserved.